Citizens: manage an incident, report, inform, prevent
I want to report an IT security incident.
Noticed a new type of spam mail? Or has someone tried to access your computer by phone?
The BSI welcomes information that helps it to understand the current IT situation. This enables us to highlight current threats and recommend protective measures. Please contact the BSI Service Centre for this.
Our Service Centre is also happy to help you with any questions you have about IT security. Please understand that the BSI cannot provide IT product support.
You can find the most important tips for filing a criminal complaint here.
In the event of data protection violations, you can assert data protection claims yourself against the data processing agency. The Data Protection Officers in each state also publish online complaint forms.